Privacy Policy

Privacy Policy AlaQPharma

Last updated: 01.12.2025

1) Who we are (Data Controller)

This website is operated by SC AlaQpharma SRL (“AlaQPharma”, “we”, “us”), acting as Data Controller for the personal data processed through this website.

  • Legal name: SC AlaQpharma SRL
  • Registered office: Voluntari, Ilfov County
  • Trade Register No.ROONRC.J2025073256006
  • VAT/CUI: RO52577614
  • Email : office@alaqpharma.com

If we appoint a Data Protection Officer (DPO), we will publish their contact details here. (A DPO is required only in specific cases under GDPR.) EUR-Lex

2) What personal data we collect

Depending on how you use the site, we may collect:

A. Data you provide directly

  • Identity and contact data: name, company, role/title, email, phone/WhatsApp
  • Business/project data: product type (medical device/supplement), intended use/claims, target channel, messages you send
  • Documents you upload (if file upload is enabled): e.g., IFU/label/spec sheet/COA/certificates

B. Technical data (collected automatically)

  • IP address, browser type, device information
  • Website usage and traffic data (pages visited, time on page, referrer)
  • Server logs (for security and troubleshooting)

C. Cookies and similar technologies

  • Strictly necessary cookies (site functions)
  • Preferences cookies (if used)
  • Analytics cookies (if enabled)
  • Marketing/advertising cookies (if enabled)

Cookie consent rules generally require consent for non-essential tracking technologies (with limited exceptions). EUR-Lex+1

3) Why we process your data (purposes)

We process personal data for the following purposes:

  1. Responding to inquiries / requests submitted via contact forms, email, or phone
  2. Booking and managing calls/meetings (if you use our “Book a Call” feature)
  3. Providing requested information (e.g., checklists, assessments, follow-ups)
  4. Website operation and security (logging, abuse prevention, troubleshooting)
  5. Improving the website (analytics, if enabled and consented)
  6. Marketing communications (only where lawful—typically with consent or a documented legitimate interest, and always with opt-out)

4) Legal bases for processing (GDPR)

We rely on one or more of the following legal bases, depending on context: EUR-Lex+1

  • Consent (Art. 6(1)(a)) – e.g., optional cookies, marketing communications where required
  • Contract / steps prior to contract (Art. 6(1)(b)) – e.g., assessment requests, call booking, service discussions
  • Legal obligation (Art. 6(1)(c)) – e.g., accounting/tax retention where applicable
  • Legitimate interests (Art. 6(1)(f)) – e.g., website security, preventing fraud/abuse