Privacy Policy AlaQPharma
Last updated: 01.12.2025
1) Who we are (Data Controller)
This website is operated by SC AlaQpharma SRL (“AlaQPharma”, “we”, “us”), acting as Data Controller for the personal data processed through this website.
- Legal name: SC AlaQpharma SRL
- Registered office: Voluntari, Ilfov County
- Trade Register No.ROONRC.J2025073256006
- VAT/CUI: RO52577614
- Email : office@alaqpharma.com
If we appoint a Data Protection Officer (DPO), we will publish their contact details here. (A DPO is required only in specific cases under GDPR.) EUR-Lex
2) What personal data we collect
Depending on how you use the site, we may collect:
A. Data you provide directly
- Identity and contact data: name, company, role/title, email, phone/WhatsApp
- Business/project data: product type (medical device/supplement), intended use/claims, target channel, messages you send
- Documents you upload (if file upload is enabled): e.g., IFU/label/spec sheet/COA/certificates
B. Technical data (collected automatically)
- IP address, browser type, device information
- Website usage and traffic data (pages visited, time on page, referrer)
- Server logs (for security and troubleshooting)
C. Cookies and similar technologies
- Strictly necessary cookies (site functions)
- Preferences cookies (if used)
- Analytics cookies (if enabled)
- Marketing/advertising cookies (if enabled)
Cookie consent rules generally require consent for non-essential tracking technologies (with limited exceptions). EUR-Lex+1
3) Why we process your data (purposes)
We process personal data for the following purposes:
- Responding to inquiries / requests submitted via contact forms, email, or phone
- Booking and managing calls/meetings (if you use our “Book a Call” feature)
- Providing requested information (e.g., checklists, assessments, follow-ups)
- Website operation and security (logging, abuse prevention, troubleshooting)
- Improving the website (analytics, if enabled and consented)
- Marketing communications (only where lawful—typically with consent or a documented legitimate interest, and always with opt-out)
4) Legal bases for processing (GDPR)
We rely on one or more of the following legal bases, depending on context: EUR-Lex+1
- Consent (Art. 6(1)(a)) – e.g., optional cookies, marketing communications where required
- Contract / steps prior to contract (Art. 6(1)(b)) – e.g., assessment requests, call booking, service discussions
- Legal obligation (Art. 6(1)(c)) – e.g., accounting/tax retention where applicable
- Legitimate interests (Art. 6(1)(f)) – e.g., website security, preventing fraud/abuse